Information trumps technology

A friend of mine has worked at the same company for over 25 years. It’s rare nowadays indeed, but my friend is special to the organization. She is not the company’s CEO nor its CIO. She is not a partner and she is not in a highly visible position outside of the company. The company has been around for over 50 years. It is multinational and you’d recognize the name if I told you. The company has been through many changes. Its fortunes have risen and fallen in concert with the tides of the marketplace. This company has had its share of layoffs, but my friend has survived the cuts, for better or for worse. The company she works for has always tried to stay on top of the technology required to manage the incredible amounts of data that it collects, and as part of that effort, it has seen many iterations of application development, implementation and system retirement. Yet, through it all, my friend remains at this organization because her expertise lies not with the technology, but with the organization’s business model and its data. » Continue reading “Information trumps technology”

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Technology as Gateway to Knowledge

(This entry is also available as pdf download: see end of article for link.)

“Meaningful Use” is upon us. Hospitals around the country are scrambling to assess its implications which, aside from the obvious financial investment that must be made, will affect healthcare providers in other ways for many years to come. Since change is inevitable, this is the perfect time to look beyond the short-term aspirations of meaningful use, and identify what healthcare should look like into the future, maybe even as far as 20 years. The government however, is not likely to create that vision, so the task will be left to those providers who are bold enough to shape new models for healthcare delivery. » Continue reading “Technology as Gateway to Knowledge”

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Reform is Technology Dependent

Information technology is scattered widely throughout the health reform bill that was passed in the US. In order to accomplish many of the goals stated in the bill, information technology will be increasingly investigated as one component that might offer a degree of savings or capability to the system. Whether we are talking about checking for a patient’s insurance eligibility, medical homes or improving patient access to information, technology is at the heart of the solution. And it isn’t really just technology that will be responsible for this change: what we’re really talking about is information management, using technology as a modernized means of collecting, storing and moving information throughout the system. » Continue reading “Reform is Technology Dependent”

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Creativity Required

During the 14 September, 2010 HIT Policy Committee meeting, members raised the issue of quality reporting for different purposes. Much of this focused on the difference between quality measures that are reported to health agencies for purposes of meaningful use or public health, vs. the kind of measures that might be used to analyze the individual organization. While the Committee recognizes that the two can be very different, its work will likely remain tailored, at least in the shorter term, to making recommendations that directly address “meaningful use” of EHR systems as specified in the legislation that created the Committee. » Continue reading “Creativity Required”

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